Customer Care Team

No task is too big or detail too small for our customer care team to handle. Our team works hand in hand with our cruise specialists, often behind the scenes, to ensure that your vacation is worry and hassle-free. They handle a wide variety of arrangements from booking hotels, handling transfers, and making your onboard dining reservations to assisting you with travel insurance. Knowledgeable and certified, our team has received training from every major cruise line including; Royal Caribbean, Princess Cruises, Holland America, Carnival and Norwegian Cruise Lines. They are also able to assist you in a variety of languages including, but not limited to, French, Spanish, Punjabi, Hindi, Mandarin and Cantonese.






Anson Chow
Customer Care Supervisor
[email protected]
1-800-661-WAVE x148




Gisela Geronimo
Receptionist
[email protected]
1-800-661-WAVE x301




Jodie Lau
Customer Care
[email protected]
1-800-661-WAVE x176







Silvia Ruiz
Customer Care
[email protected]
1-800-661-WAVE x172




M. K. Samillano
Customer Care
[email protected]
1-800-661-WAVE x170




Maria Lamboglia
Customer Care
[email protected]
1-800-661-WAVE x120







Kateryna Zlenko
Customer Care
[email protected]
1-800-661-WAVE x140




Ivy Ching
Customer Care
[email protected]
1-800-661-WAVE x145




George Cohen
Customer Care
[email protected]
1-800-661-WAVE x136







Roberto Gayanelo
Vacation Planner
[email protected]
1-800-661-WAVE x162




Nelly Manktala
Group Coordinator
[email protected]
1-800-661-WAVE x339




Cathy Hack
Vacation Planner
[email protected]
1-800-661-WAVE x133